For the safety of everyone involved, we require all pet visitors
be under veterinary care and vaccinated with the following vaccines.
Although we would prefer your dog to have all vaccinations,
we require Rabies and Bordertella for all grooms/bathe dogs .
Why? It’s a deadly viral disease
typically spread through bites.
It is required by the state of Texas.
Why? It’s a viral illness with no known cure.
Spreads through direct or indirect contact.
Why? It’s an extremely tenacious viral disease.
Spread through oral contact
with infected feces.
Why? Also known as kennel cough,
it is a respiratory disease. Spread to dogs
kept in close proximity to one another.
We currently require the third round of puppy vaccinations
to be administered before bringing him/her to our salon.
Although, we recommend that you get the fourth round completed.
There are several things to keep in mind when your dog or cat is being groomed. Pets are washed before the groom. A clean pet is easier to groom than a dirty one. Depending on how well you pet handles the dryers, it is difficult to know how long your pet will take to be dried. We aim to have all pets done within a 3-4 hour window, but this is not always possible. After your pet dries, the groomer will clip and dremel nails, clean the ears, and then begin the grooming process. Some pets may or may not like being brushed, and if they have mats it can be a time consuming process. Mats that are too close to the skin may need to be cut out for the comfort of your pet. You will always have the opportunity to speak with your groomer when you drop off, but keep in mind there is only so much we can do when a dog or cat has severe matting. If we cannot do what you ask, we will notify you of other options. In some cases it is best to just start over and put your pet on a good maintenance program. The groomer can speak with you after the groom to give you advice on how often you should bring them in, brushes, and other thinks to help maintain your pet’s coat.
Our groomers will always work to give your pet the cut that you want, however, keep in mind that your pets comfort and health are always our number one priority. We cannot send a dog or cat home with in an unhealthy state. We will always keep notes on who groomed your pet and what was done for the groom. You are always able to request the same groomer and if they are not available, another groomer will be able to read notes on how your pet was cut. If you are unsatisfied with the groom, please let us know before you leave the shop so that the groomer can make any necessary corrections and we can take notes for the next groom. If changes are requested more than 24hrs after the grooming appointment, there will be an additional charge which may include a re-bathing fee.
There is always the possibility of cuts, nicks, or burns during the grooming process. Some pets are harder to handle than others and accidents can occur. There are also times when mat burns show after they are shaved out. This is not caused by the groomer being careless, but the severity of the mats. We will always do an inspection of your pet upon arrival and in the bathtub. Your groomer will notify you of anything they find during those. Should any cuts occur during the grooming process, we will notify you and advise you on how to treat these. Injuries caused due to the condition of the dog or cats matting is NOT the responsibility of Hot Dog Grooming LLC and any vet costs due to these are at the expense of the client.